Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are in search of an Associate Engineer, SRE, to join our team and support our business growth. This role will be based in Singapore and reporting to SRE Manager.

About the SRE Team:

The SRE team at Viki is responsible for building infrastructure for the large distributed components that run Viki. We develop and maintain services that power Viki's API and business intelligence, as well as make architecture changes to scale them. We handle everything from Performance engineering, Cost Optimization, Security, Reliability engineering to Configuration and deployment of pipelines. We run our systems on GCP with GKE and our media pipeline on AWS. We also use Spinnaker, Cloudbuild, Datadog, PostgreSQL, Redis to name a few tools.

Key Responsibilities:

• Keep using every opportunity to automate infrastructure tasks with Infrastructure as Code mindset.
• Work closely with developers to help build systems that abstract out infrastructure for the organization
• Instill a sense of current SRE principles into various development teams
• Focus on non-functional aspects such as security, performance and reliability
• Ensure we are instilling security and budget management processes into the development cycle
• Continuously improve our system, scale it to the next level, and create guidelines for developers to follow.
• Be a part of the on call roster to ensure reliability and availability of the platform.
• Handle developer requests such as system access, infrastructure provisioning, configuration changes and middleware upgrades.
• Develop software/tools that facilitate cloud infrastructure provisioning, boost developer productivity and reduce toil in SRE tasks.
• Creating reports and regular tracking of costs, reliability, performance and other aspect around running software 24x7, monitoring key systems, evaluating tools processes and vendors.
• Regularly assess security alerts, perform vulnerability assessments, assist in carrying out security audits, and implement fixes to reduce security flaws.

Requirements:

• Bachelor's Degree in Computer Science/Engineering or equivalent.
• Fresh graduates are welcome to apply.
• Experience in software development would be an added advantage.
• Passion to build scalable systems and deliver top tier services with impact worldwide.
• We don't require experience in any particular language or tool, but you should have the ability to chew through difficult technical problems and gain insights from them.
• Understanding of practical operating system concepts around Linux/ Unix and good grasp of basic networking concepts.
• Familiarity with Docker / Kubernetes or any equivalent systems.
• Familiarity with either AWS or GCP or Azure.
• Familiarity with IaC, CI/CD and Observability concepts & tools.
• Knowing how to code beyond bash scripts and IaC.

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged.