Job Title : IT Engineer (Project Management, Implementation & Presales)

Department : Operations

Job Summary : -

We seek a hands-on IT Engineer to lead end to end project executive - from planning and stakeholder coordination to hardware/software deployment while supporting presales activities. The role demands a detail oriented organizer who can manage logistics (shipments, cabling, installations), ensure customer satisfactiion, and deliver technical sales presentations. Retail experience is a plus.

Key Responsiblities : -

1. End to End Project Management : -

Stakeholder Coordination : Liaise with clients, vendors, internal teams, and contractors to align project goals, timelines, and deliverables.

Logistics & Deployment :

• Plan and oversee hardware shipments, inventory tracking, and on site installations.
• Manage cabling, network setups, and software deployments (SaaS, on premise).
• Conduct post installation testing and resolve technical issues.
• Customer Success : Ensure smooth handover, user taining, and high satisfaction post implementation.
• Documentation : Maintain project charters, risk logs, and closure reports.

2. Presales

• Technical Presentation : Develop and deliver PowerPoint proposals, demos, and RFP responses.
• Solution Design : Collaborate with sales to tailor IT infrastruction/SaaS solutions to client needs.

3. IT Infrastructure & Analytics

• Deploy/troubleshoot cameras, networks (routers, switches, firewalls), servers, and cloub systems.
• Analyze system performance data (Excel/SQL) to optimize operations.

4. Qualifications : -

• Diploma or Bachelor degree in IT, Computer Science, or related field.
• 3 - 5 years in IT project management, including hardware/software deployment and stakeholder management.
• Project management & Logistic savvy : Experience managing shipments, installations and cabling.
• Presales exposure : Technical proposal drafting and client presentations.

Key Competencies : -

Project Orchestration : Ability to juggle logistics, timelines, and stakeholder needs.

Technical Sales Acumen : Confidently present solutions to non-technical audiences.

Problem Solving : Resolve deployment hurdles swiftly (e.g. shipment delays, configuration errors).

Multilingual skill preferred.

Why This Works : =

1. Project Mangement Depth : Explicitly calls out logistics, installations and stakeholder management critical for execution.

2. Presales Integration : Retails sales support without overhsadowing core PM duties.

3. Clarity : Segregates responsiblities into actionable buckets (coordination, deployment, presales).

Let me know if you'd like to emphasize any specific area (e.g. vendor mangement, retail use cases)!