Primary Responsibilities and Activities

Act as a trusted advisor and technical expert, guiding organizations on their journey to leverage ServiceNow's IT Service Management (ITSM) platform.

Consultant to utilize expertise to design, implement, and configure ITSM solutions that streamline IT processes, improve visibility, and enhance service delivery.

Experience Requirements:

Knowledge of ITSM processes, including Request Management, Change Management, Configuration Management, Incident Management and Problem Management.

Experience working in a global setting

Knowledge of ITIL process