Job Description

• Industry/ Organization Type: Retail Home System
• Position Title: (On-Site) Network Engineer
• Working Location: Island-wide (HQ: Tampines North Drive)
• Working Hours: 5.5 days (Mon-Fri: 9.30am-5.30pm, alternate Sat: 9.30am-1pm)
• Salary Package: Basic $2,300 - $3,600 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle hardware and software support requests received at the support desk or referred by Desktop Support Engineers.
• Use diagnostic tools to identify and fix network and smart home system issues.
• Keep track of hardware and software inventory.
• Guide users on how to use software, hardware, and devices in the smart home system.
• Take responsibility for assigned issues and ensure they are resolved.
• Set up and configure smart home devices for customers on-site.
• Carry out routine checks and maintenance on smart home devices.
• Perform necessary repairs on smart home devices.
• Resolve and update support tickets within the agreed timeframe, and keep stakeholders informed.
• Document solutions in the knowledge base.
• Use relevant tools to load, copy, and customize operating system settings for deployment.

APPLY NOW!!!

• Minimum Higher NITEC in IT or a related field
• 1-2 years of experience in IT system infrastructure
• Experience in implementing and maintaining IT infrastructure
• Additional skills in system/network certifications or IT security are an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76504 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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