CLOUD OPERATIONS ENGINEER
ORACLE CORPORATION SINGAPORE PTE LTD
Responsibilities
Requirements
- Install, monitor, maintain, support, and optimize all production server hardware and software.
- Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.
- Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.
- Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
- Provide on-call support on a rotating basis.
Requirements
- This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.
- Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
- Experience participating in or running incident bridges
- Customer focus, passion for delighting customers
- Experience in cloud technical support, operations, NOC or similar is preferred, but not required
- Demonstrate ability to quickly learn new technical disciplines and then train others.
JOB SUMMARY
CLOUD OPERATIONS ENGINEER
ORACLE CORPORATION SINGAPORE PTE LTD
Singapore
a day ago
N/A
Full-time
CLOUD OPERATIONS ENGINEER