Position Overview

The role is responsible for the physical tasks and maintenance of the data center facilities. This hands-on role ensures the reliability, availability, and performance of the data center infrastructure, including servers, networking equipment, and other critical systems. The operator will perform physical installations, routine maintenance, and respond to incidents to ensure optimal performance and uptime.

Responsibilities

• Perform physical installations of servers, networking equipment, and other data center hardware. Ensure proper cabling and connectivity.
• Conduct regular physical maintenance on servers, networking equipment, and other data center hardware to prevent issues and ensure reliability.
• Quickly respond to and resolve physical incidents affecting data center operations. Troubleshoot and diagnose issues to minimize downtime and impact on services.
• Assist with the physical upgrading and replacement of data center hardware. Ensure that all systems are up-to-date and function correctly.
• Maintain accurate and up-to-date documentation of physical data center operations, including hardware configurations, maintenance schedules, and incident reports.
• Ensure that physical data center operations comply with industry standards and security protocols. Implement and follow best practices for data center security and disaster recovery.
• Work closely with other IT teams, including network engineers, system administrators, and support staff, to ensure seamless data center operations.

Requirements

• Must have bachelor's degree in IT/ engineering or equivalent qualification.
• Total 8 years of experience in IT infrastructure management services with 4 years in data center management
• Experience in data center monitoring, L1 functions, windows and Linux operating system
• Experience of storage and backup fundamentals with ITSM tools and processes
• Experience with OEMs like HPE, Dell, Vmware, Cisco, and other related.
• Excellent troubleshooting and problem-solving skills.
• Experience in working in infra projects with BFSI customers.
• Experience in data center fit-out and EMP infrastructure.
• Experience in handling colocation data center and general hosting
• Worked in large to medium scale tier 2/3 data center
• Willing to work 24x7 in data center