• Responsible for the support of IT infrastructure on linux platform

• Provide expertise in troubleshooting and identifying root cause analysis of server and application

issues

• Deploy Unix/Linux packages and bug fixes to Test/PreProd/Production environments

• Adhere to change management requirements for implementation of enhancements and change

requests

• Responsible for the day-to-day operational aspects of Unix/Linux/Solaris/Redhat/AIX/SUSE

administration to meet the business needs and service levels

• Manage operational changes through change request process and provide status reports to the

relevant parties

• Provide 1st and 2nd level operational support of Unix/Linux/Solaris/Redhat/AIX/SUSE

• Respond promptly to incidents, investigate and deliver temporary or permanent resolutions of

incidents escalated, and provide timely status updates to relevant parties

• Ensure service levels meet the requirements, and propose and implement action plans when

required

• Responsible for the implementation of service continuity measures, such as backup/restore

procedures and disaster recovery plan, to ensure continuity of the business operations

• Support of other Unix/Linux administration activities