The Advancement department at INSEAD is dedicated to fundraising and developing relationships with alumni and donors. It plays a crucial role in supporting the school's strategic initiatives and promoting engagement within the INSEAD community.

INSEAD is seeking an Associate Director, Operations, Business Intelligence to join our Advancement Department. This is a full-time, permanent contract position based at either our Asia Campus in Singapore or our Europe Campus in Fontainebleau, France. A hybrid working model is in place - 3 days on campus, 2 days from home.

About the job

Reporting to the Senior Director, Operations, you will oversee data management, research, and analytics to drive prospect development and enhance revenue generation and cost efficiency. You will play a crucial role in shaping the future of our advancement efforts by leveraging data-driven insights to inform strategic decisions and optimise fundraising initiatives. As a team manager, you will lead and inspire the ABI team to achieve excellence.

Your role within the team

• Management of Advancement Business Intelligence team: manage two senior managers, a manager, and a coordinator to ensure efficiency, efficacy and innovation in their work.
• Bring expertise to continue the revamp and maintain best practice in prospect development, ensuring portfolios are crafted and monitored carefully to create a robust pipeline, promoting benchmarking, and implementing meaningful KPIs.
• Continue implementing and refining the data strategy, including representation on data transition SteerCo, staying abreast of the latest techniques, processes, and capabilities in this area (including AI). Work to guarantee data quality and integrity within INSEAD's system, including data acquisition, organization, input and safety. Exercise high level of data protection knowledge and practice, including GDPR.
• Work with Advancement leadership to ensure business intelligence needs are being met and/or planned for.
• Oversee Due Diligence: working closely with the Legal Department, Senior Director of Operations, and fundraisers, oversee the due diligence process for Advancement at INSEAD, ensuring that it is completed thoroughly, in all necessary instances, as well as reported on to relevant stakeholders according to policy.
• Assist the Senior Director of Operations in creating business intelligence literacy across the department that is in line with the institution: this may include conducting trainings, careful relationship building and stakeholder management across the department and institution, as well as additional change management activities.

The ideal candidate profile

• Bachelor's degree preferably in business, or a related field; Master's preferred.
• Minimum of 10 year's work experience, preferably in a related field (prospect development, business development). Experience managing personnel.
• Skills required: Prospect development, Data analysis, Excel, Power BI, AI
• Soft skills required: Management of teams, Innovative, Highly organised, Calm under pressure, Diplomatic
• Highly Proficient in English
• Maintains high standards of professionalism, ensures consistent performance, and reinforces the development of their team members' expertise through constructive feedback and adequate support
• Inspire and mentor team members to go beyond client expectations, delivering exceptional service while also fostering a culture of client focus