Roles and Responsibilities:

• Hardware installation and basic configuration in production and staging environments (HP servers, network and storage equipment).
• Break-Fix activities such as diagnosis of servers and replacement of faulty parts (swapping PSU, Memory, Hard disks, mother boards etc.)
• The candidate should have experience in IMAC (Install, Move, Access and Change) Maintain, update, plan and install servers and network equipments.
• The candidate should have experience in data center related - Physical build / troubleshooting / best practices, etc.
• Must have solid understanding of Power/Cooling in the data center
• Identify hardware issues, work with vendors to resolve them
• Handle trouble tickets related to system maintenance and repair.
• Keep inventory system up-to-date, provide timely updates on inventory levels for spare parts and misc items
• Manage site growth by keeping things organized
• Responsible for SLAs for projects, HW repairs, installations for the team
• Be able to mulit task across projects and tight timelines while maintaining efficiency and accuracy.
• Experience in ITIL methodologies in daily operations.eg. Change, Incident, Problem management, release management and CMDB.
• Upgrades servers, hardware while maintaining established standards and NERC compliance regulations Coordinates with vendor and applies data storage, backup, and server patches and fixes.
• Monitors and maintains backup, restore, and storage infrastructure.
• Responsibilities may require evening and weekend work in response to needs of the systems being supported.

Experience and Qualifications Required

• 3+ years as a lead position in a data center operations/engineering team.
• Strong verbal, written, and analytical skills and the ability to communicate and interact with all team members.
• Capable of working with minimal supervision. The successful candidate will frequently work on this own in the Data Center.
• Knowledge of ITIL servers is preferred, and experience in handling HP servers required.

Interested candidates please send your CV to malar.kannan@eiresystems.com