Job Objective
Support mission critical data centres and remote buildings operations in Singapore. This role is a 12-hour rotating shift duty and support the data centre operations in data centres.

Job Description

• Possess good knowledge of data centre operation tasks and duties.
• Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management).
• Strong ability to support activities in data centre and secure rooms.
• Ensure data centre procedures are followed strictly.
• Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution.
• To generate reports to management.
• Any other duties assigned by management.
• Will cover duties as required.

Desired Skills, Knowledge and Experience

• Experience working in a high-pressure environment with 24x7 on-call responsibilities
• Strong understanding of incident, problem and change management procedures based on ITIL best practices
• Experienced in supporting Data Centre vendors, out-sourcing vendors.
• Ability to quickly learn and effectively utilize in-house softwares.
• Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word.
• Ability to communicate clearly and effectively, both verbally and in-writing.
• Possesses a strong work ethic and a proactive approach to tasks.
• An analytical and inquiring mind to derive innovative solutions.
• Able to work both independently and collaboratively.
• Must have experience working in data centre operations in financial institutions.

About the Company
U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002. Our clients include Fortune 100, MNCs, Leading Regional Organisations, Government organizations, and Startups. We work with clients across Banking, Insurance, Bio-Science, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.
We have been growing rapidly through value creation, solving complex problems, and addressing the opportunities of our clients' businesses. We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources.

If you are interested in this role, send us your CV to career@u3infotech.com
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