IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

• Responsible for providing technical assistance and support related to computer systems, hardware, or software

• Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution

• To ensure that clients get prompt and quality service

• To document troubleshooting and problem-resolution steps

• To participate and provide knowledge transfer to customers when necessary

• Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation

• Create training manuals, documentation, and knowledge transfer documents

• Install and modify computer & Infrastructure based on in-house best practices

• To implement security control on the system and network devices

• Follow up with customers to ensure the issue has been resolved

• Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

• Diploma holder in IT and other IT Security certifications will be a plus

• Minimum 1-year experience in IT

• Fresh graduates are welcome as we will provide relevant training

• A good understanding of IT network, data storage, network, Wintel Server

• Resourceful, creative, independent, and able to work well in a team

• Required to work on-site when necessary

• Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.

• Good written and verbal skills; excellent phone and email manners.

• Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

• Office Location: 67 Ayer Rajah Crescent #02-10 S139950

• Working hours: Mon-Friday, 9 am-6 pm

• Depending on the season and customer request may require to work outside working hours

• Monthly basic salary commensurate with qualifications and experiences

• Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc

• Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: recruitment@unthreats.com