Associate IT System Analyst (Based in Tuas)
ABBVIE OPERATIONS SINGAPORE PTE. LTD.
Business Analysis
System & Operation Support
Projects
Continuous Improvement
Qualifications
- Elicit and analyze business requirements from key stakeholders and work with the team in assessing relevant solutions and their potential impact in the Manufacturing, Lab and Enterprise environments.
- Work with the team to identify key business requirements and objectives to be achieved.
System & Operation Support
- Provide first level support to Operations Users and drive resolution on shopfloor related incidents for BTS supported IT/OT systems.
- Execute crisis management plans (e.g. PIAB, BCP, etc) for identified critical manufacturing & lab systems and assist in the coordination of major systems downtime or disruption events in.
- Performs systems administration support such as user access, user access recertification, systems audit trail review, backup and restore, data archival, shopfloor qualification and coordination of systems patching/systems downtime activities.
- Acts as a Subject Matter Expert for Manufacturing, Lab & Enterprise systems (E.g. POMS, SM12, Empower, OSI PI, SAP).
- Participate in investigation arising out of products or Quality processes, security non-compliance to perform product impact assessment, root cause analysis and to ensure effective corrective action and preventive actions to prevent recurrence.
Projects
- Execute small scale projects or programs. Engage stakeholders on the project's progress and outcomes.
- Execute local projects (includes develop test cases, perform qualification and post support of the change) for Manufacturing, Lab & Engineering.
Continuous Improvement
- Execute plans for process improvement and optimization (e.g. support regulatory requirements, process improvements initiatives, resource assessment, deployment methods and Considerations in generating and translating process improvement ideas into workable concepts)
- Any other responsibilities or tasks as assigned by your Supervisor/Manager.
Qualifications
- A bachelor's degree in IT, Computer Science, Data Engineering.
- Understanding of various programming languages (e.g. C#, Python, R, VBA), database management (e.g. SQL), and network infrastructure is preferred.
- Good understanding of system development life cycle (SDLC) as well as SDLC methodologies such as Waterfall, Agile, DevOps will be a plus.
- Familiar with the Extract, Transform & Load process.
- Knowledge in the usage of tools and technology relevant to data & systems analysis
- Ability to exercise agility & flexibility in an ambiguous, diverse & fast-paced environment.
- Good verbal and written communication skills.
- Problem solving abilities
- High degree of initiative, ownership & collaboration to work in a cross-functional setting.
JOB SUMMARY
Associate IT System Analyst (Based in Tuas)
ABBVIE OPERATIONS SINGAPORE PTE. LTD.
Singapore
4 days ago
N/A
Full-time
Associate IT System Analyst (Based in Tuas)