Job Summary

We are looking for a QA Engineer with experience in testing CRM (D365), on-premise environments. The ideal candidate will be responsible for developing test cases, performing manual and automated testing, and ensuring the quality of CRM implementations.

Key Responsibilities

Test Planning & Execution

- Develop, execute, and maintain test cases for CRM applications.

- Conduct functional, regression, system, and performance testing.

- Ensure testing aligns with business and technical requirements.

Automation & Performance Testing

- Design and maintain automated test scripts for CRM solutions.

- Implement and execute API testing using Postman, Selenium, or similar tools.

- Identify and resolve performance bottlenecks in CRM applications.

Data & Batch Job Testing

- Validate data integrity in SQL Server databases.

- Test batch jobs and scheduled processes for CRM automation.

- Ensure CRM integrations with third-party systems work seamlessly.

Defect Management & Reporting

- Log, track, and validate defects using tools like Azure DevOps or JIRA.

- Collaborate with developers and functional teams to resolve issues.

- Generate detailed test reports and recommendations.

Required Skills & Qualifications

✔ CRM Testing - Older versions (2011, 2013, 2015, 2016) and D365.

✔ Manual & Automation Testing - Selenium, Postman, JMeter, etc.

✔ SQL Server - Ability to write queries and validate data.

✔ API Testing - REST, SOAP integrations.

✔ Batch Job Testing - Scheduled jobs and system automation validation.

✔ Defect Management - JIRA, Azure DevOps, or similar tools.

✔ Strong analytical and problem-solving skills.

Preferred Qualifications

Certifications: ISTQB, Microsoft Certified (D365, CRM).

Experience with Power Platform - Power Automate, Power BI.

Knowledge of CI/CD pipelines for test automation.