Network Operations and Support Engineer
HL BANK
Functional
Education/ Qualifcation
Experience
- Provide maintenance and support for Enterprise IT Network Services
- Hands-on experience in LAN/WAN/WLAN
- Experience working with Junipers switches, Fortigate, Palo Alto and checkpoint Firewall, Cisco ASA, Wifi Mbox and Aruba, Bluecoat Solarwinds, Microsoft AD DNS, and SDWAN Infrastructure Technology
- Perform break-fix which include troubleshooting and problem identification for any network services
- Able to perform as the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests
- Put in plan adequate monitoring on system s/ network performance to facilitate capacity planning
- Performance regular review of capacity and put in appropriate recommend if necessary
- Ensure IT standards, procedures and policies are in place and are in compliance or accordance to the Head Office or industry best practices
- Ensure standards, procedures and policies are kept up to date with proper version controls. Ensure baseline are met and no critical audit point
- To be involved in DR exercise
Education/ Qualifcation
- Diploma / Bachelor's degree in Engineering, Computer Science, Information Technology, Security or equivalent
Experience
- Required to have minimum 3 - 5 years of hands-on network technical support experience in SI Environment.
- Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
- Fast-paced environment
- Proven analytical and problem-solving abilities.
- Highly self-motivated and directed, with keen attention to detail.
- Experience working in a team-oriented, collaborative environment.
- Good communication and writing skills.
- Strong customer service orientation
- Good to have IPC and Avaya telephony knowledge
JOB SUMMARY
Network Operations and Support Engineer
HL BANK
Singapore
8 days ago
N/A
Full-time
Network Operations and Support Engineer