Job Summary

At TOUCH Community Services, we are committed to creating a safe, inclusive digital environment that empowers our communities and transforms lives. Our mission is to promote digital wellness-the critical intersection of cyber safety and mental health-by delivering innovative learning experiences and comprehensive support initiatives.

In this role, you will drive innovative initiatives by integrating cutting-edge EdTech solutions with research-backed strategies, enhancing digital literacy, emotional resilience, and overall well-being for children, youth, and families. You will deliver engaging workshops across schools, corporate settings, and community spaces, ensuring that all projects align with our organisational goals.

Key Responsibilities:

1. Programme Development & Implementation

a) Design & Innovate:

• Develop and continuously refine digital wellness programmes that blend cyber safety and mental health initiatives.
• Utilise advanced EdTech tools to create interactive, learner-centric experiences with measurable outcomes.

b) Pilot, Evaluate & Align:

• Launch pilot projects and employ data-driven evaluation methods to monitor impact and refine delivery.
• Ensure all initiatives align with TOUCH's strategic goals, meeting the evolving needs of our communities.

2. Research & Trend Analysis

a) Trend Monitoring:

• Conduct comprehensive research on cyber trends, youth digital behaviours, and mental health challenges in digital spaces.
• Analyse data to forecast future trends and identify opportunities for programme enhancement.

b) Insight Application:

• Translate research insights into strategic decisions and tailor programme offerings to address both cyber and mental wellness needs.
• Facilitate regular feedback sessions and stakeholder meetings to drive continuous improvement and ensure programme effectiveness.

3. Parent & Community Engagement & Workshop Delivery

a) Parent & Family Engagement:

• Develop and deliver targeted workshops and training sessions specifically for parents to foster healthy digital habits at home.
• Create accessible resources and guides that empower families with proactive digital parenting strategies.

b) Community & Stakeholder Partnerships:

• Establish and maintain strong relationships with schools, community organisations, and industry experts to co-develop digital wellness initiatives.
• Design and deliver engaging workshops and training sessions across diverse settings-including schools, corporate environments, and community centres-for children, youth, parents, and families.

c) Team Collaboration & Continuous Improvement:

• Facilitate regular feedback sessions and stakeholder meetings to ensure programme effectiveness and drive ongoing improvements.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Education, or a related field that addresses the needs of this role.
• Experience with EdTech platforms and digital wellness tools.
• Familiarity with data-driven programme evaluation and setting measurable outcomes.
• Experience as an MOE educator, especially former cyber wellness coordinators, is highly desirable.
• Proficiency in creating engaging PowerPoint presentations and other visual content for training and workshops.
• Demonstrated experience collaborating with educational institutions and community organisations.
• Strong understanding of trends in social media, digital culture, and online behaviour, as well as the associated mental health implications.
• Proven ability to work effectively with children, youth, parents, and caregivers.
• Additional certifications or training in digital literacy, mental health, or related fields.

Core Competencies & Attributes:

• Project Management: Skilled in planning, executing, and tracking multifaceted programmes with clear milestones and deliverables.
• Communication: Excellent public speaking and interpersonal skills, with a strong track record in conducting workshops and engaging diverse audiences.
• Adaptability & Innovation: Quick to adapt to evolving digital trends and capable of integrating new EdTech innovations into programme design.
• Passion & Commitment: A deep commitment to advancing digital wellness by addressing the critical intersection of cyber safety and mental health.