Ref:#RFS-FJGE
Desktop Support (1 Year Contract)
Job post no longer accepts applications
EA License No.: 13C6342
51-100
Staffing and Recruitment
2 months ago
Posted date2 months ago
Entry / JuniorMinimum level
Entry / Junior• Provide timely and effective resolution of desktop support requests and incidents.
• Perform troubleshooting for client platform related problems.
• Provide timely status updates to relevant parties.
• Serve as the point of contact for escalated technical issues and complex problem resolution.
• Maintain desktop SOPs and documentation.
• Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
• Adhere to Service Level Agreement
• Provide L1 to L2 Desktop Support to end users
JOB SUMMARY
Desktop Support (1 Year Contract)
Singapore
2 months ago
Entry / Junior
Full-time