Roles and Responsibilities

• Create a comprehensive vision and roadmap for the API product that aligns with our business and technical capabilities. 
• Evaluate customers' needs to ensure API integrations meet the technical requirements and enhance the customer’s strategic goals.
• Ensure the API product strategy is in sync with global business objectives and success metrics. 
• Actively engage with regional and global stakeholders to gather insights and align strategies, ensuring a consistent approach across platforms.
• Serve as the primary liaison between development teams, stakeholders, and users, effectively communicating requirements and advocating for customer needs in product development. 
• Prioritize product backlog, translate business requirements into actionable user stories for the technology team and guide development towards strategic enhancements.
• Manage API documentation and the developer portal to facilitate smooth onboarding, drive API adoption, and continuously improve the developer experience.
• Work with the Data team to produce analyses and visualizations that inform decision-making and provide insights into customer API usage. 
• Support in any ad hoc tasks as assigned.
  
  Requirements
• Experience leading global projects to improve CX via digital platform is a plus.
• Excellent understanding of API technologies and the software development lifecycle.
• Experience with data analysis and visualization tools.
• Strong ability to translate complex technical details into clear user stories.
• Deliver a customer-centric approach to product development.
• Deliver high quality documentation to express viewpoints with clear and concise language.
• Possess strong desire for continuous process improvement.
• Excellent communication and stakeholder management skills.
• Strategic Thinking Skills to create long term vision and product road map. 
• Highly organized and effective, and a good team player with strong multi-tasking abilities

Interested applicants please send your resume to janeng@recruitexpress.com.sg

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W