The National Institute of Education (NIE), Singapore, is Singapore's national teacher education institute and we are proud to be an integral part of the nation's education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The Academic Computing and Information Services (ACIS) at the National Institute of Education invites suitable candidates to serve as Senior Network Consultant / Network Consultant in the Infrastructure and Database Department. Preference will be given to individuals with campus wired and wireless management experience.

Responsibilities

• Design and manage the campus LAN and WAN infrastructure including structured cabling, routers, switches, wireless LAN controllers, UPS, DNS and syslog
• Manage network appliances such as firewalls, IPS, load balancers, packet shaper, web proxy and VPN
• Perform network availability, capacity, incident, problem and asset lifecycle management
• Develop and review standards, procedures and documentation for network operations
• Execute, review and update the business continuity and IT disaster recovery plans
• Work closely with end-users, support staff and vendors on network implementation and maintenance
• Provide on-call rotational support coverage and 24-hour response for network-related emergencies

Qualification & Skills

• A Degree in Computer/Electronics Engineering or equivalent
• At least 6 years of working experience in enterprise network management and Internet services
• At least 3 years of project management experience and has completed at least 2 medium-sized network upgrade or deployment projects
• Experience with networking protocols such as DNS, DHCP, BGP, OSPF, VPN, RADIUS, wireless technology and information security
• Working knowledge and hands-on experience with routers and switches (Cisco, Juniper), bandwidth management (Allot, Blue Coat), firewalls (Check Point, Cisco, Fortinet, Palo Alto), intrusion prevention (Cisco, McAfee, SourceFire), link load-balancing (F5, Radware), load balancing (Citrix, F5), wireless (Aruba, Cisco, Huawei) and network management (Cisco, SolarWinds)
• Strong experience in troubleshooting complex level 3 network issues and guiding the network team to resolve network performance, capacity, downtime and other P1-related issues
• Experience in ISO 22301 Business Continuity Management System and ISO 27001 Information Security Management System are preferred
• Certifications in ITIL and Cisco CCNP/CWDP/CCIE are preferred
• An aptitude for keeping up to date with the latest technologies like micro-segmentation, containers, Kubernetes, virtualisation and multimedia
• Good analytical, communication and presentation skills
• Strong project management skills with planning, facilitation, problem-solving and organising capabilities
• Self-motivated team player with a positive attitude, ability to lead a team of engineers and work independently
• Able to work during off-hours for preventive maintenance and project-related activities

Closing Date
The closing date of the advertisement is 30 April 2024. We regret that only shortlisted candidates will be notified.

Other Information

• Seniority of appointment will be commensurate with relevant work experience
• NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of seats.

Hiring Institution: NIE