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Ref:R23111922
Data Engineer (With ITSM PM)
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EA License No.: 90C4037
101-250
Software Vendor & Information Technology
3 months ago
Posted date
3 months ago
Mid-levelMinimum level
Mid-level
ITJob category
IT
90C4037
EA Personal Registration No.
90C4037
  • Perform ITSM platform operational maintenance.
  • ITSM setup and configuration that adhere to the current ITSM process.
  • ITSM platform patching, upgrade, and maintenance works.
  • Implement ServiceNow ITSM features and modules according to the company's requirements.
  • Suggest additional modules/features necessary to fulfil the needs of ServiceNow users and departments.
  • Furnish bi-weekly updates to the company regarding enhancements, issues, and resolutions.
  • Monitor project progress to ensure timely completion of enhancements.
  • Collaborate closely with Functional Developers to address any changes in project scope.
  • Offer administrative support for matters related to IT service delivery and management.
  • Undertake the support and maintenance responsibilities for the IT Service Management tool.
  • Strategize, test, and deploy enhancements to the IT Service Management Tool, subject to management approval.
  • Aid in gathering data and information for Change Advisory Board Meetings.
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JOB SUMMARY
Data Engineer (With ITSM PM)
Singapore
3 months ago
Mid-level
Full-time