Job Description

• Oversee the implementation, deployment and operation of servers (Windows and Linux), databases, systems and technology solutions for university’s needs.
• Ensure that servers, data are secured, backed up, recoverable, highly available, serviceable and maintained.
• Liaise with University’s IT department to ensure compliance and make relevant changes to Centre’s IT systems as required.
• Ensure that timelines and milestones of IT-related projects are well planned, met and adhered to, providing timely updates on the progress of the projects.
• Ensure that servers are hardened according to the university's policies.
• Ensure that servers and applications are patched according to the university' policies.
• Ensure that servers are operating in a healthy state.
• Monitor the availability of servers and services.
• Perform server administration tasks, such as file housekeeping and creating and deleting user IDs.
• Manage tech refresh and server maintenance.

Job Requirements

• Proven relevant and recent (within 3 years) hands-on experience working specifically within the following environments and programme languages:
  • Management of Windows RDP (Remote Desktop Server)
    • To perform software installation and upgrades/ 2FA user management, technical support for researchers.
  • Server management(Linux, Windows, VMware Esxi), including NAS management
    • To perform system and application administration, user identity & password management, access control management, backup/restore and disaster recovery, patch management, vulnerability assessment and patching, technical and business evaluation, technical documentation, and procurement of hardware (if require) and maintenance. 
  • Excellent communication (oral and written), interpersonal, conflict management, negotiation, analytical and problem-solving skills.
  • Proactive self-starter who is quality conscious, attentive to details, result-driven and a team player.