Responsibilities:

• Serve as the technical escalation point for production support and complex incidents.
• Assign and manage technical tasks within the team, encourage collaboration, and share best practices.
• Support team skill development and provide training where required.
• Manage service improvements for Windows environments, Failover Clusters, Hyper-V, VMware, AWS, GCP, and HPE hardware (DL/Synergy/Simplivity/Alletra series).
• Proactively maintain system availability and reliability in line with SLAs.
• Implement automation and LEAN best practices to improve efficiency.
• Participate in technology reviews, identify potential risks, and provide recommendations.
• Engage with clients to manage daily requests, risk mitigation, and service quality.
• Ensure compliance with legal, regulatory, and internal policies, including financial security and fraud prevention.

Requirements:

• Bachelors/Engineering degree.
• 8 to 10 years experience managing Windows environments, including 3 to 5 years in financial institutions.
• Subject matter expert in Windows OS, Hyper-V, Failover Clustering.
• Hands-on experience with VMware (vSphere, vCenter, VROPS, VRLI) is a plus.
• Strong experience with HPE hardware (DL, Synergy, Simplivity, Alletra).
• Proficient in Python, PowerShell, and workflow integration tools.
• Knowledge of patching tools and Active Directory.
• Strong problem-solving, communication, interpersonal, and team collaboration skills.
• Customer-focused with the ability to work under pressure.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WYRRY33

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA .