About Apex Harmony Lodge

Founded in 1999, Apex Harmony Lodge (The Lodge) is a 210-bed nursing home dedicated to providing specialized and person-centered care for individuals living with dementia. We strive to be a leader in dementia care, setting benchmarks in clinical excellence, workforce capability building, and system innovation.

About the role

We are seeking a proactive, hands-on and solutions-driven IT (Assistant) Manager to support and strengthen ICT operations and drive The Lodge's digital transformation initiatives.

Key Responsibilities

ICT Operations & Infrastructure

• Support or oversee ICT operations including infrastructure, applications, networks, cybersecurity, end-user support and vendor coordination.
• Ensure high system availability, performance, resilience and proper asset/lifecycle management.
• Supportand strengthen cybersecurity measures, PDPA compliance, disaster recovery and business continuity readiness.

Digitalization & Projects

• Drive and support the implementation of the Lodge's Digitalization Strategic Plan (DSP).
• Assist in managing ICT and digitalization projects, including requirements gathering, vendor management, testing and rollout.
• Review and streamline workflows, processes and data structures to enhance efficiency and user experience.

Data & Reporting

• Provide timely ICT performance reports, usage trends and data-driven insights to support management decisions.

Governance & Grants

• Support ICT governance documentation, audit requirements and compliance standards.
• Assist with identifying and applying for relevant technology grants.

Team & Vendor Collaboration

• Guide junior ICT staff and coordinate with vendors to uphold service standards and ensure effective knowledge transfer.

Requirements

• Degree or Diploma in IT, Computer Science or related field.
• Minimum 3-5 years of ICT experience, including experience in infrastructure, applications or cybersecurity and readiness to take on broader responsibilities.
• Hands-on, resourceful and able to troubleshoot and resolve issues quickly and independently.
• Strong communication, analytical thinking and stakeholder management skills.
• Good understanding of PDPA, cybersecurity practices and ICT governance.
• Experience in IT projects or digitalization initiatives is an advantage