Job Description:

Responsibilities & Activities:

• Lead solution implementation projects;

• Own technical and business design of the end-to-end solution during implementation;

• Conduct design reviews and data quality assurance;

• Manage and communicate with external client teams during the sales process and post-sales delivers;

• Lead and participate in RFPs and provide technology solution content;

• Audit existing client's implementation and recommend enhancement.

Experience & Competency:

• 5+ years' experience in IT or Customer support organizations;

• 3 years' experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM);

• Relevant ServiceNow certifications with a minimum of 1 CIS certification

• Good understanding of SQL, XML, and web-based technologies;

• 1+ years' experience in implementing and aligning business processes to the ITIL best practices;

• Fluency in English (must-have)

• Availability to travel within ASEAN.

• Articulate, effective communication skills;

• Result-driven and customer-centric;

• Able to inspire customer confidence through professional presence, self-confidence;

• Ability to multi-task and work on several accounts simultaneously;

• Demonstrated ability to influence, consult and growing of the business;

• Positive attitude when solving business and/or technical problems;

• Self-starter with the ability to assume leadership and work without direct supervision.

• Singapore Public sector experience will be advantageous

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.