L3 Network Engineer
HCL SINGAPORE PTE. LTD.
Responsibilities
Requirements
- Ensure adherence to defined SLAs and maintain maximum network uptime.
- Lead the installation, configuration, and migration of network equipment and services.
- Troubleshoot complex incidents related to routing, switching, wireless, and VPNs.
- Conduct root cause analysis (RCA) and implement long-term corrective actions.
- Define, document, and enforce standard operating procedures and processes.
- Build and maintain a network test environment for validation and troubleshooting.
- Provide guidance, mentoring, and training to Level 1 and Level 2 engineers.
- Manage escalations and ensure timely resolution of critical network issues.
- Monitor and maintain SLA compliance and team performance.
- Participate in Change Advisory Board (CAB) meetings and assist in change planning.
- Recommend network design improvements and adoption of emerging technologies.
- Conduct regular testing, audits, and process reviews to ensure compliance and efficiency.
- Contribute to documentation including POA, RCA, RFO, and knowledge base updates.
- Collaborate with cross-functional teams to ensure seamless integration of network services across multi-geo environments.
Requirements
- Minimum 8 years of hands-on experience in network administration within large enterprise environments.
- Strong expertise in troubleshooting and optimizing LAN/WAN architecture and IP services.
- Proven experience in implementing and managing static and dynamic routing protocols such as EIGRP, OSPF, and BGP.
- Hands-on experience with Cisco Nexus switches, Meraki technologies, and wireless solutions.
- Experience in preparing technical documentation such as POA, RCA, and RFO.
- Experience with System Fault Tolerance, Network Design, Business Continuity, and Disaster Recovery
- Exposure to multi-data center or multi-geo environments.
- Experience in Change Management, Incident Management, and CAB participation.
- Familiarity with cloud networking concepts (AWS, Azure) is an added advantage.
JOB SUMMARY
L3 Network Engineer
HCL SINGAPORE PTE. LTD.
Singapore
7 days ago
N/A
Full-time
L3 Network Engineer