Responsibilities:

• Ensuring system resilience through effective service recovery, disaster recovery (DR) testing, and root cause analysis (RCA) of incidents.
• Perform service recovery for Unix/Linux/Windows systems to ensure minimal downtime and business continuity.
• Conduct Disaster Recovery (DR) testing in coordination with business and infrastructure teams.
• Involved in Root Cause Analysis (RCA) investigations for critical incidents.
• Administer and maintain servers (Red Hat, AIX, Solaris, Windows) in production and DR environments.
• Provide 24x7 on-call support during assigned shifts and respond to severity 1 incidents under pressure.
• Collaborate with storage teams to troubleshoot SAN and NAS systems issues and incidents.
• Collaborate with NetBackup team for system backups and recovery.
• Worked with L1 in monitoring system performance and proactively address potential issues.

Experience/Skills:

• Unix/Linux/Windows Administrator with 6-7 years of hands-on experience in managing enterprise Unix/Linux/Windows environments.
• The ideal candidate will have strong expertise in Windows, Red Hat, AIX, and Solaris systems.
• Good understanding of enterprise storage solutions (IBM, EMC, Hitachi), NAS/SAN technologies, and NetBackup.

Technical Skills & Expertise:

• Operating Systems: Red Hat Enterprise Linux (RHEL), IBM AIX, Oracle Solaris, Microsoft Windows
• Storage Systems:SAN: IBM DS8000, EMC VMAX, EMC PowerMax 8000, Hitachi VSP, Huawei Dorado
• NAS: Dell EMC Isilon, Hitachi NAS Platform
• Backup Solutions: Veritas NetBackup
• Strong understanding of ITIL processes, incident management, and RCA methodologies
• Ability to work under pressure and manage critical incidents.
• Communicate effectively with stakeholders during high-impact incidents and recovery efforts.
• Openshift Container Platform (OCP) knowledge is a plus.
• VMWare knowledge is a plus.

Preferred Certifications:

• Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE)
• Microsoft Certified Professional