Key Responsibilities

• Manage, maintain, and ensure the stability of the organization's internal network infrastructure.

• Design, configure, and implement network setups for new projects and client deployments.

• Manage and upkeep system software deployed at client sites, ensuring timely updates and security patches.

• Perform software upgrades, patching, and configuration optimization to enhance performance and security.

• Troubleshoot and resolve software, system, and network issues, including error diagnostics and root-cause analysis.

• Support and maintain Access Control, CCTV, and other integrated security systems across multiple customer sites.

• Participate in project planning and implementation, collaborating closely with internal teams, vendors, and clients.

• Maintain accurate documentation, including network diagrams, configuration records, and inventory tracking.

• Administer user accounts, email (Microsoft 365/Exchange), shared drives, and access controls

• Provide technical support to internal staff (laptops, printers, software applications)

• Oversee and manage system and network-related inventories for both internal and external environments.

Added Advantage

• Proficient in Windows Server, Linux, and/or virtualization platforms (VMware, Hyper-V)

• Familiarity with cybersecurity practices, network monitoring tools, or patch management systems.

• Experience in automation or scripting (PowerShell, Python, etc.).

• Exposure to cloud environments (Azure, AWS, etc.)

• Relevant industry certifications such as CCNA, CompTIA Network+, or MCSA.

Requirements

• Diploma or Degree in Information Technology, Computer Engineering, or related field.

• Strong knowledge of networking infrastructure (LAN/WAN, VLAN, VPN, routing, switching, firewall).

• Hands-on experience in troubleshooting and maintaining IP-based systems, such as CCTV and Access Control.

• Good understanding of system performance tuning, software patching, and security hardening.

• Excellent analytical, problem-solving, and communication skills.

• Able to work independently and collaboratively in a project environment.

• Willingness to travel between client sites when required.

• 3+ years of hands-on experience in IT support, systems administration, or network engineering

• Fresh graduates are welcome to apply