Admin cum QA assistant
Marketing Institute of Singapore (MIS), The
Key Responsibilities
Administrative Support
Quality Assurance & Compliance
Requirements
Administrative Support
- Provide day-to-day administrative and operational support to all departments.
- Manage filing systems, documentation, and correspondence accurately and efficiently.
- Assist in scheduling meetings, preparing minutes, and tracking follow-up actions.
- Support procurement activities, vendor coordination, and office maintenance.
- Assist HR and operations functions, including attendance tracking, leave administration, and onboarding matters.
- Support the organization of internal and external events, staff training sessions, and workshops.
Quality Assurance & Compliance
- Assist in maintaining and updating QA policies, Standard Operating Procedures (SOPs), and process documentation.
- Support compliance efforts with relevant accreditation and regulatory frameworks (e.g. CPE, EduTrust, ISO 9001).
- Maintain QA records, audit documentation, and corrective/preventive action reports.
- Assist in internal and external audit preparations by ensuring documentation and records are accurate and complete.
- Conduct basic checks to ensure compliance with internal QA processes.
- Help compile QA-related reports and statistics for management review.
- Participate in continuous improvement initiatives to enhance service quality and operational efficiency.
Requirements
- Diploma or equivalent qualification in Business Administration, Quality Management, or a related field.
- At least 1-2 years of relevant working experience in administration or quality assurance, preferably within the education or training sector.
- Familiarity with accreditation and regulatory frameworks such as EduTrust, Bizsafe, or equivalent is advantageous.
- Good organizational and coordination skills with strong attention to detail.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Strong written and verbal communication skills.
- Responsible, proactive, and able to maintain confidentiality.
- Able to commence work immediately or within short notice.
- Open to Singapore Citizens and Singapore Permanent Residents only.
JOB SUMMARY
Admin cum QA assistant
Marketing Institute of Singapore (MIS), The
Singapore
4 hours ago
N/A
Full-time
Admin cum QA assistant