Job Summary

We are seeking a skilled and experienced Cloud Engineer (SRE - Level 2) to support a secure and scalable cloud infrastructure for a Singapore Government-appointed agency operating on commercial cloud platforms. This Subject Matter Expert (SME) role requires real-world experience in managing multi-service cloud environments using AWS, strong Infrastructure-as-Code (IaC) capabilities, lifecycle and patching operations, and proactive operational support. The ideal candidate will be hands-on, security-aware, automation-driven, and familiar with strict uptime, compliance, and audit requirements.

Responsibilities:

Cloud Infrastructure Operations

• Operate and maintain AWS-native services in production, including Lambda, ECS, EKS, FSx, Redshift, Glue, Neptune, SES, GuardDuty, WAF, Shield Advanced, Security Hub, KMS, Secret Manager, SNS, SQS, EventBridge, SageMaker, API Gateway.
• Ensure uptime, availability, and secure operations.
• Monitor infrastructure, manage alerts, and support production incidents

Infrastructure as Code (IaC)

• Design and maintain infrastructure deployment pipelines using Terraform, CloudFormation, and Ansible.
• Troubleshoot environment drift and pipeline failures.
• Promote automation in cloud operations.

OS Lifecycle & Patch Management

• Manage patching across RHEL (v8→v9) and Windows Server (2016→2025) using AWS Patch Manager, WSUS, and YUM/DNF.
• Schedule, automate, and track patches.
• Coordinate approvals and ensure compliance.

SSL and EOL Management

• Track SSL certificate renewals across environments.
• Identify and remediate EOL components like OS versions and Lambda runtimes.

Tool Integration & Interoperability

• Integrate tools like NGINX and input into the observability stack.
• Work with SRE teams to enhance infrastructure monitoring.

Documentation & Reporting

• Maintain infrastructure runbooks, patch/change logs, post-mortem reports, and audit artifacts

Requirements:

• Bachelor's degree in computer science, Information Systems, or a related field
• Minimum 6 years' experience in DevOps / SRE roles, with at least 4 years on public sector or regulated Cloud environment
• AWS Certified Solutions Architect
• RHCE or Microsoft Server Admin
• ITIL v4 Foundation (preferred)

Soft Skills & Competencies

• Strong problem-solving & troubleshooting
• Clear communication across technical and non-technical teams
• Cross-functional collaboration
• Adaptability and accountability
• Detail-oriented, secure implementations
• Customer-focused and service-oriented
• Effective time management and prioritization
• Continuous learning of cloud & security practices
• Resilient under pressure and during incidents

SME Role Expectations

• Deep proficiency in AWS services & architecture
• Experience in uptime-critical and compliant environments
• Ability to mentor junior engineers
• Proactive in incident prevention and handling
• Disciplined with change, incident, and audit processes

Technical Skills & Experience

• Cloud: Hands-on AWS production services
• IaC: Terraform, CloudFormation, Ansible
• OS: RHEL & Windows Server administration
• Patching: AWS Patch Manager, WSUS, YUM/DNF
• SSL/EOL: Certificate management & lifecycle remediation
• Documentation: Runbooks, compliance, change logs

If you are keen, please email your updated resume to daisylyn.jocson@tg-hr.com

EA License no. 14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you.