The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Managing system in cloud environments in accordance with the project requirement and system support

role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based

computing environments

▪ Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux

and/or Windows) running in Cloud environment

▪ Identifying potential bottlenecks in applications' performance, troubleshoot and resolve Operating System

and Application related incidents and issue according to customer's processes

▪ Manage the system patching and security hardening implementation

▪ Any other ad-hoc duties as required or assigned

▪ Working knowledge and exposure in Identify and Access Management System will be given priority

▪ Automation, scripting experience with Linux Scripting will be an advantage

▪ Take initiative, upkeep responsibilities and has a sense of urgency

▪ Effective verbal and written communication skills

▪ Self-motivated, customer-oriented and a strong team player