Star Alliance is the world's largest airline alliance.

The vision of Star Alliance is "to be the leading global alliance for the high-value international traveler" and the mission of the organisation is "to contribute to the long-term profitability of its Members beyond their capabilities." The Star Alliance head office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 Member airlines.

Role Overview

Based in Singapore, the Manager, Corporate Planning & Business Intelligence is a pivotal role bridging strategic planning and operational delivery. You will support the Senior Director, Corporate Planning & Business Intelligence in shaping strategic direction, managing corporate planning initiatives and driving data-informed decisions that enhance organisational performance.

The role combines high-level analytical thinking with hands-on execution, involving collaboration with internal business units and external engagement with member airlines and strategic partners.

Key Responsibilities

Corporate Planning & Strategic Alignment

• Develop and analyse cross-functional business scenarios to assess potential impacts on product performance, commercial viability, and strategic positioning.
• Support planning cycles with a focus on harmonising budgets, resource allocations, and delivery timelines across member airlines and internal stakeholders.
• Provide actionable insights and strategic recommendations that inform corporate strategy and support executive decision-making.
• Define, monitor, and report on Key Performance Indicators (KPIs) to track progress, ensuring transparent tracking of progress.
• Drive internal efficiency by promoting agile ways of working and integrated team workflows.

Business Intelligence & Analytics

• Lead the design, enhancement, and implementation of BI processes, tools, and dashboards.
• Oversee the collection, analysis, and interpretation of data to generate actionable insights.
• Ensure data governance standards are applied, in collaboration with the Digital & Technology team, to maintain accuracy, integrity, and security.
• Evaluate and recommend emerging analytics technologies to strengthen decision-making.

Leadership & Collaboration

• Manage small teams and/or cross-functional projects, fostering a culture of innovation and continuous improvement.
• Serve as a bridge between strategic leadership, operational teams, and member airlines to ensure insights are embedded into decision-making.
• Prepare and deliver high-quality reports, presentations, and briefings for senior leadership and external stakeholders.

Your Profile

• Experience: 4-6 years in corporate planning, business intelligence, or data analytics, with at least 2 years in a leadership or senior specialist role.
• Bachelor's degree in Business, Finance, Economics, Data Science, or a related field; MBA or advanced degree preferred.
• Strong strategic thinking, analytical, and problem-solving skills.
• Proficiency in BI tools (e.g., Tableau, Power BI, Snowflake) and SQL.
• Understanding of data governance, warehousing concepts, and analytics best practices.
• Excellent communication skills, able to engage both technical and non-technical audiences.
• Knowledge of the airline and alliances industry, with awareness of global market dynamics and customer needs.
• Fluency in English and ability to communicate with impact, both in writing and verbally.

What We Offer

• Full-time role based in Singapore.
• Global travel benefits.
• Comprehensive medical and dental coverage.