Overview:

Provide essential administrative support to the IT Operations Team stationed at the client site, ensuring smooth coordination of service requests, asset tracking and day-to-day IT operations.

Key Responsibilities:

• Submit and track IT service requests via ITSM tools on behalf of support teams or clients, ensuring timely follow-up and resolution.
• Monitor and update records of clean laptops available for deployment.
• Schedule and coordinate appointments for IT-related activities.
• Maintain accurate inventory of IT assets in the storeroom.
• Support additional administrative tasks as assigned to assist overall IT operations.

Requirements:

• Minimum 1 year of experience in a similar administrative or IT support role.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint).
• Familiarity with ITSM platforms is an added advantage.
• Basic understanding of End User Computing Devices (EUCD) is preferred.
• Strong communication skills, both verbal and written.
• Well-organized, proactive and able to multitask effectively in a team environment.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability