Roles & Responsibilities:

• Organise, coordinate, and supervise the in-house facilities team and appointed sub-contractors to ensure smooth operation of the data centre infrastructure. Collate and manage all technical specifications, O&M documentation, and as-built drawings. Compile and track all preventive and predictive maintenance programmes using appropriate software.
• Manage emergency incidents, equipment faults, and ad-hoc breakdowns. Provide technical support and be present on-site when required to minimise downtime and ensure business continuity.
• Oversee all critical facilities systems including UPS, CRAC, chillers, generators, electrical distribution, fire suppression systems, water leakage detection, and Building Management System (BMS) to ensure 24/7 reliability and optimal performance.
• Lead the Data Centre facilities team to operate/maintain 100% availability for the Data Centre facility with compliance to agreed SLAs, Legal, Budget, Audit requirements and ensure satisfactory customer experience at all times. This includes project planning, design and implementation.
• Prepare monthly reports, technical incident reports, and root cause analysis for all system faults or downtime events. Provide findings and recommendations to the Board or Management.
• Implement and oversee the Permit-to-Work (PTW) system for all critical environment works. Ensure all works are properly coordinated and comply with safety, operational, and risk management requirements.
• Ensure compliance with health and safety regulations. Review and approve risk assessments and method statements from all contractors. Conduct regular audits, inspections, and spot checks to enforce safe work practices.
• Lead and ensure smooth 24x7 running of the operations in the data centre
• Manage works progress, prepare monthly progress and maintenance reports, certify work done, and manage variation orders where required.
• Oversee the daily operations of the data centre facility, including inspections, site walks, vendor coordination, and resolving operational issues promptly.
• Manage communication with tenants, service providers, and internal teams to ensure all action items are closed in a professional and timely manner.
• Any other duties assigned to support the safe, reliable, and efficient operation of the data centre.

Job Requirements:

• Degree from recognised tertiary establishment in Facility Management / Mechanical Engineering / Electrical Engineering / Building Services.
• Minimum 5 years relevant experience in Facilities Operation in managing large-scale properties with at least 100,000m2 of GFA.
• Experience in Data Centre Facility Management (DCFM) and CDFOM will be preferred.
• Class 3 driving license will have added advantage.
• Good interpersonal soft skills and verbal & written communication.
• Good working knowledge and understanding of maintenance and contracts.
• Tier 2 CFME accreditation will be an added advantage.
• Can start work in immediately will be an advantage.