Digital Program Manager (Lead - Enterprise Wide Digital Program)
WSH EXPERTS PTE. LTD.
Responsibilities:
Program Initiation & Strategy
Program Planning & Design
Budgeting & Financial Management
Resourcing & Team Leadership
Execution & Delivery Oversight
Stakeholder & Change Management
Quality Assurance & Continuous Improvement
Requirements
Technical & Business Skills
Program Initiation & Strategy
- Lead the initiation phase of the digital program: define business case, strategic objectives, scope, KPIs, and success criteria.
- Perform stakeholder analysis and develop engagement plans across departments.
Program Planning & Design
- Develop and maintain the integrated program plan, including project timelines, milestones, dependencies, and resource allocation.
- Define the program management framework (agile, hybrid, or waterfall depending on context).
Budgeting & Financial Management
- Develop multi-year program budgets and secure necessary approvals from Finance and executive stakeholders.
- Ensure financial controls and reporting are in place for ongoing budget transparency.
Resourcing & Team Leadership
- Define resource needs (internal and vendor/partner), including skillsets required across projects.
- Lead, mentor, and support cross-functional project managers and delivery teams.
Execution & Delivery Oversight
- Oversee all program workstreams and ensure projects are delivered on time, within scope, and within budget.
- Regularly review project status, risks, and performance metrics; ensure timely escalation and mitigation.
Stakeholder & Change Management
- Serve as the key liaison between business leaders, technology teams, vendors, and external partners.
- Support change management planning and execution to ensure adoption and sustainability of digital solutions.
Quality Assurance & Continuous Improvement
- Ensure that project deliverables meet quality standards and user expectations.
- Ensure compliance with organizational standards, security, and regulatory requirements
Requirements
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
- Master's degree or MBA is a plus.
- Certification in Program/Project Management (e.g., PgMP, PMP, PRINCE2, MSP) is preferred
- Agile or SAFe certification is preferred
- 8+ years of experience in digital project/program management, with at least 3 years managing large-scale digital transformation programs.
- Proven track record of delivering multi-year programs with complex interdependencies across multiple departments.
- Experience working in hybrid environments (mix of agile and waterfall), involving both IT and business-led initiatives.
- Strong background in budget ownership ($M-level programs), resource planning, and stakeholder management.
Technical & Business Skills
- Deep understanding of enterprise IT systems, digital platforms (e.g., ERP, CRM, cloud solutions), data analytics, and emerging technologies.
- Strong business acumen to align technology initiatives with organizational objectives.
- Excellent leadership, negotiation, and interpersonal skills to influence senior stakeholders and manage cross-functional teams.
- Strong command of project management tools (e.g., MS Project, JIRA, Smartsheet, Confluence, Power BI).
JOB SUMMARY
Digital Program Manager (Lead - Enterprise Wide Digital Program)
WSH EXPERTS PTE. LTD.
Singapore
a month ago
N/A
Full-time
Digital Program Manager (Lead - Enterprise Wide Digital Program)