Job Role/Level\tDatabase Administrator

Mandatory Skills\tDatabase Administration

Preferred Skills\t

Brief Job Description\t

Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

- Provide 1st level operational database support.

- Service database changes through change request process & provide status reports to the relevant parties.

- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties.

- Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

- Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.

- Ensure service level meet requirement. Propose and implement action plan when required.

- Monitor databases according to standard operations procedures.

- Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

- A good team player.

- Prompt 24x7 support.

- Good customer service.