HR LEARNING GENERALIST SUPPORT

This position is responsible for the learning and development of internal staff, retailers and their staff across the Mobility business in Singapore. This includes the planning, delivery and administration of learning programs and solutions to this key audience across a variety of platforms and media, in line with business priorities and learning needs.

Job Responsibilities:

• Creates, aligns and delivers a Learning plan for the target audience to enable delivery of business priorities and overall capability development of the audience.
• Runs a thorough learning needs assessment to diagnose performance, skills and knowledge gap in line with business stakeholder expectations and learner profiles.
• Ensures timely and accurate delivery of learning interventions against the agreed Learning plan; reviews progress and impact regularly with key stakeholders and actions feedback;
• Measures and improves learning impact against agreed expectations.
• Facilitates learning programs across a variety of media and platforms including face to face workshops, e-learnings, webinars, digital/mobile platforms amongst others.
• Ensures that content and context of all materials remains current and relevant for business and learner needs; is able to localize global learning material and curate learning solutions as per local business relevance.
• Collaborates across the company learning community, Internal subject matter experts and/or external to achieve defined learning goals and objectives.
• Develops, demonstrates and deploys a strong understanding of the Mobility Singapore business; coaches and develops Retailers and their staff to embed the learning agenda.
• May be required to partner and support the Mobility business in delivery of key projects and other facilitation needs from time-to-time.
• Deploys relevant evaluation methods for learning content, delivery and outcomes; revise or recommend changes.
• Maintains knowledge of new methods and learning techniques and deploys them as and when required, especially in digital learning.
• Keeps learning records and related learning management systems up-to-date and accurate. - Maintains learning budget and resource requirements.
• Performs other related duties as assigned.

Qualifications and Requirements:

• Graduate degree in business - and/or qualifications in HR/Training/ L&D (e.g ACTA/ACLP).
• Experience in L&D, especially in retailing, service or customer-facing industries or digital learning is a plus / Where work experience may not exist such as recent graduates, project-work in similar subjects or business performance/consulting/development is required.
• Fast learner, willing and able to grasp in-depth knowledge of the Mobility business and work across a variety of stakeholders (from business leaders to frontline staff on)
• Ability to moderate large groups and facilitate classroom, virtual and practical learning sessions.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software; digital learning software is a plus.
• Flexibility to work outside office location as frequent visits to Site for training purposes