Roles & Responsibilities:

• Responsible for product design of overseas travel, F&B Apps project including offline and online ordering
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation
• Collect and analyse customer feedback, and continuously optimize the user experience and interface design of the product
• In-depth understanding of user needs, propose and implement improvement plans
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand
• Continuously optimize product functions and user experience through data-driven decision-making
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction

Requirements:

• Bachelor's degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• In-depth understanding of market dynamics and user needs of catering APP
• Ability to formulate effective product strategies
• Familiar with product development processes and agile development methods with excellent project management capabilities
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities