Job Summary:

The SAP B1 Consultant will lead the support team, ensuring efficient operation and support to customers. The role involves managing system maintenance, troubleshooting issues, and collaborating with various teams. A minimum of 4 years of ERP support experience, SAP B1 preferred.

Key Responsibilities:

• Manage the SAP B1 team and ensure timely issue resolution

• Serve as the main point of contact

• Collaborate with cross-functional teams to troubleshoot and resolve issues

• Oversee system upgrades, patches, and performance monitoring

• Develop support processes and provide user training to enhance system adoption

• Ensure compliance with service level agreements (SLAs) and monitor system performance

Key Skills & Competencies:

• Strong knowledge of ERP, SAP B1 preferred

• Excellent troubleshooting, leadership, and communication skills

• Ability to manage multiple priorities and deliver under pressure

• Process-oriented with attention to detail and a focus on system improvements

Qualifications:

• Minimum Diploma or Bachelor's degree in IT, Business Administration, or related field

• Minimum 4 years of ERP support experience, with at least 2 years in a managerial role

• SAP B1 preferred