Helping people stay employable

About JobTech
JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspirations. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team
At JobTech, we are obsessed with improvements, inventing the future and empowering connections. Be surrounded by an enthusiastic team, excited to solve human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and love seeing what each individual member of the team brings to the table. We are hands-on dreamers, brought together with the common goal of helping people stay employable. If you've always known you were made for something greater, and would like to be a part of changing the HR tech-scape, we want you.

Job Description

As the HR Generalist, you'll own the systems and practices that keep our team running smoothly. From people ops (hiring, onboarding, engagement) to admin (e-signature workflows, access management, contract tracking), and even compliance readiness (SOC2, ISO), you'll help create a secure, responsive, and scalable operating environment. You'll work closely with leadership and cross-functional teams to drive operational excellence while keeping culture, compliance, and performance aligned.

People Operations

• Manage end-to-end HR processes including recruitment coordination, onboarding, offboarding, and internal mobility
• Maintain and improve employee records, contracts, HRIS, and performance management systems
• Organise quarterly performance reviews, pulse surveys, and learning & development opportunities
• Support leaders in headcount planning, compensation structuring, and job scoping

Operations & Admin Management

• Oversee all internal business operations such as document management, team asset tracking, and office logistics (if any)
• Implement and maintain e-signature workflows for employment contracts, NDAs, and vendor documents
• Maintain shared folders, company templates, and SOPs for access, leave, procurement, and approvals
• Coordinate cross-functional administrative tasks, including scheduling of audits, demos, and partner reviews

Compliance & Risk Management

• Support SOC2 and ISO 27001 readiness (policy tracking, HR controls, onboarding/offboarding workflows)
• Maintain and enforce key operational policies (e.g. data security, remote work, leave, device use)
• Collaborate with DevOps, CTO, and legal to track and renew vendor security and confidentiality documents
• Maintain registers for access control, breach response, and asset assignments

Internal Reporting & Team Enablement

• Maintain people and ops dashboards (headcount, onboarding status, contract expiries, policy acknowledgements)
• Prepare internal reports for leadership on hiring, team health, and compliance readiness
• Coordinate internal events, retros, and knowledge-sharing rituals

Requirements

• Hands-on experience as a HR Generalist or relevant working experience.
• Good working knowledge of HR best practices, employment practices and regulations.
• Prior experience in a start-up environment would be beneficial.
• Team player, self-starter, able to work on multiple projects.
• Strong project and workflow management (Notion, Google Workspace, DocuSign, or similar)
• Familiar with HR operations tools (e.g. Deel, BambooHR, HiBob, etc.)
• Exposure to managing workflows for audits (e.g. SOC2, ISO 27001) is a plus
• Excellent written and verbal communication
• Detail-oriented, organised, and able to manage cross-team coordination Soft Skills
• Empathetic and approachable - values culture as much as compliance
• Operationally sharp and process-driven
• Calm under pressure, thrives in structured chaos