JOB SUMMARY

The Human Resources Officer will play a critical role in supporting the Human Resources Department to ensure its day-to-day HR operations are running smoothly within the Hotel.

The incumbent will assist the Human Resources Manager to promote a fair, organised, and happy workplace for the employees. He/she will work closely with internal and external stakeholders.

This position requires a proactive and detailed-orientated individual with excellent organisational skills and the ability to handle sensitive information confidentially.

ACCOUNTABILITIES:

Work closely with the Human Resources Manager to establish an employee-focus environment.

1. Recruitment and onboarding

• Assist in end-to-end recruitment, including job posting, screening and interview coordination.

• Prepare onboarding materials and facilitate new employee orientations.

2. Employee Relations

• Address employee inquiries regarding HR policies, procedures, and benefits

• Promote a positive work environment and support employee engagement initiatives.

• Assist in resolving employee conflicts and grievances.

3. Compliances & Record Keeping

• Ensure compliance with local labour laws and regulations.

• Maintain accurate and up-to-date employee records.

• Assist in the preparation of HR reports and metrics.

4. Training and Development

• Assist in sourcing training courses for the team and coordinate training programmes.

• Support career development initiatives and government grants projects

5. Payroll & Benefit Administration

• Support payroll processing by updating monthly payroll reports.

• Assisting in managing employee benefits, leave, medical claims and insurance

6. HR Projects and Support duties

• Support in HR employee engagement events and initiatives as assigned.

• Any other duties as assigned.

QUALIFICATIONS:

• Preferably with 1-2 years of working experience in the hospitality industry.

• Diploma in Human Resources or related field.

• Professional HR certification (IHRP - CP, CA) will be a plus.

• Knowledge of local labour law and HR best practices.

• Excellent communication and interpersonal skills