JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

• To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

• Assist in resolving software related technical issues with customers, contractors and vendors.

• Able to provide necessary training to teammates and end-users.

• Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

• Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

• Degrees from related fields and experienced candidates will also be considered.

• Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

• Strong understanding of SQL databases, writing and optimizing queries.

• Good and positive working attitude

• Willing to learn and pick up new skills.

• Able to handle pressure and work with tight deadlines.

• Able to work well individually and in a team.

• Self motivated, with a sense of ownership.