Key competence - Professional Skills & Competences

• 5 or more years experience with SAP ECC (EHP7 or EHP8)/S4 HANA system.
• 3 or more year on SAP Ariba and SAP Ariba Business Network
• Good technical & functional understanding & knowledge in the area.
• By default the candidate should have proven implementation skills through roles in implementation projects or in end-user consulting environment.
• Good understanding of business processes in Supplier Management (i.e. Sourcing and Procurement) or Source to Pay area
• Proven hands-on experience: Either or both, project implementation experience and or service desk level 3 and or 4 experience, will be required.
• Good understanding of SAP on Premise and on Cloud infrastructure architecture standards & components
• Ability to translate user requirements to technical design specifications

Considered to be an advantage:

SAP certification in SAP MM/ Sourcing and Procurement module in SAP S/4 HANA

SAP Ariba Certification

Understanding / knowledge inABAP and Fiori

Understanding / knowledge inSAP Process Integration (PI), Business Process Management (BPM) and BusinessRules Management (BRM), SAP BTP and API Management

Qualifications - Personal Qualifications

• Demonstrated leadership elements such as Capable, Dynamic and Productive.
• Analytic team player who can investigate and drive issues independently
• Strong communication (verbal/in writing/English) and interpersonal skills
• Ability to take ownership and responsibility of assigned task with a little or no guidance.
• Quality mindset and focus upon risk mitigation of service delivery
• Ability to work under pressure and manage stressful situations confidently & effectively
• Continuous Improvement mindset
• Overview Task & Responsibilities
• Supplier Management Service delivery team is supporting IT solutions used by the supplier management organization within Tetra Pak on a global base. The supported processes are - Sourcing, Contracting, P2O (purchase to order) for both Direct and Indirect Segments, SLP (Supplier Lifecycle Performance), Guided Buying, Spot Buy, Ariba Network Supply Chain Collaboration, SLP - MDG Integration. Working closely with Process Integration (PI) and ABAP team to analyse the issues and map the process/scenarios on need basis.
• Team member of the Supplier Management service delivery team; Provide 2nd-4th level support to end-users, super users and global process team geographically spread over the world.
• Resolve incident & service request in timely matter with quality in order to meet SLAs, KPIs.
• Deliver GAPs (mini projects) within the area
• Sharing knowledge in area and document the solution in Problem Management Portal or in any central document repository.
• Propose, participate/drive continuous improvement of the service work
• Collaborate with users, business partners, suppliers and other Global IM colleagues (infrastructure & other teams) in order to manage tasks.
• Participate in Innovation Ideation.
• Project members where Supplier Management expertise is required will need to be involved in discussions to understand and implement the requirements of the solutions.
• Support is provided on a global base and stakeholders are globally situated. Hence, flexibility to adjust working hours might be required.