Job Summary:

We are looking for a Software Engineer with a strongbackground in IT security and desktop support, focused on on-site IT andtechnical solutions for corporate events and business operations. This rolewill work closely with event production teams, IT security, and end-users toprovide reliable, secure, and efficient IT and desktop environments before,during, and after high-profile corporate events. The ideal candidate will be aproactive problem-solver who can bridge the gap between event technology needsand enterprise IT security standards.

Key Responsibilities:

Provide on-site IT and desktop support for corporateevents, including hardware, software, and network configuration tailored forsecure and high-profile environments.

Configure and maintain desktops, laptops, andevent-specific IT setups, ensuring compliance with IT security policies.

Collaborate with event production teams to ensureseamless integration of event technologies (VC systems, streaming, multimedia)with client networks and IT infrastructure.

Troubleshoot and resolve technical issues related toworkstations, network connectivity, software, and peripherals before and duringevents.

Work with IT security teams to implement securityprotocols, including endpoint protection, encryption, VPN, and access controlson event and user devices.

Ensure proper account provisioning, permissions setup,and user support for secure access to event resources and corporate systems.

Support the installation and configuration of specializedevent software, including video conferencing (VC) platforms, collaborationtools, and media playback systems.

Maintain and enforce patch management, software updates,and endpoint security compliance on all devices used for events.

Document IT setups, event requirements, and incidentreports to build knowledge base and improve future event support workflows.

Stay up to date with industry best practices in ITsecurity, desktop management, and event technology support.

Requirements and Qualifications:

Bachelor's degree in Computer Science, InformationTechnology, or a related field (or equivalent work experience).

3+ years of experience in IT desktop support, softwareengineering, or IT security within corporate or event environments.

Strong knowledge of desktop operating systems (Windows,macOS), enterprise IT tools (Active Directory, Group Policy, SCCM, Intune), andendpoint security solutions.

Solid understanding of IT security principles, includingdevice hardening, data encryption, secure access controls, and networksegmentation.

Hands-on experience with network troubleshooting, VPNconfiguration, and secure Wi-Fi setups.

Familiarity with Video Conferencing (VC) platforms (e.g.,Zoom, Teams, WebEx) and how to support them in high-demand environments.

Strong problem-solving and troubleshooting skills inlive, high-pressure environments.

Excellent customer service and communication skills, withthe ability to explain technical issues to non-technical users.

Ability to work on-site and during events, includingoccasional off-hours and weekends depending on event schedules.

Experience with asset management, ticketing systems(e.g., ServiceNow, Jira Service Desk), and IT documentation practices.

Preferred Skills (Optional but Valuable):

Certifications in IT security or desktop support (e.g.,CompTIA Security+, CompTIA A+, Microsoft Modern Desktop Administrator, CISSP).

Experience with enterprise collaboration platforms andevent-specific software.

Familiarity with AV/IT integration, event productiontechnology, or broadcast IT setups.

Knowledge of compliance frameworks (ISO 27001, NIST,GDPR) as they apply to IT event setups.

Basic scripting skills (e.g., PowerShell, Python) forautomation and configuration management.

Compensation & Benefits:

Competitive salary, depending on experience.

Health, dental, and vision insurance.

Paid time off (PTO), holidays, and sick leave.

Professional development opportunities andcertifications.

Flexible work schedules with required on-site presencefor events.