Responsible for developing, managing, and delivering clear, consistent, and engaging communication across the organisation. This role supports HR initiatives, enhances employee experience, and ensures effective flow of information between management, staff, and external stakeholders.

Key Responsibilities

1. HR Communications

• Craft clear, concise, and engaging HR-related communications (emails, memos, announcements, FAQs, policies).
• Maintain consistent tone, branding, and messaging across all HR materials.
• Support communication for HR programmes such as onboarding, training, performance reviews, and staff welfare initiatives.

2. Recruitment & Employer Branding

• Prepare job postings, recruitment ads, and interview communication templates.
• Help develop employer branding materials (career page content, social media posts, staff stories).
• Coordinate communication between candidates and hiring managers.

3. Employee Engagement

• Draft content for internal newsletters, staff updates, and engagement campaigns.
• Support the planning and communication of staff events, recognition programmes, and HR campaigns.
• Gather feedback from staff to improve internal communication channels.

4. Policy & Compliance Communication

• Translate HR policies into easy-to-understand guides, summaries, and step-by-step instructions.
• Ensure timely communication of policy updates, company guidelines, and procedural changes.
• Work closely with HR to ensure documents are accurate and compliant.

5. Internal Communication Management

• Manage internal communication channels (email circulars, noticeboards, intranet, chat groups).
• Monitor employee queries and support HR in responding promptly.
• Coordinate with department heads to ensure consistent communication.

6. HR Administrative Support

• Assist with onboarding documentation, employee records, and HR reports.
• Prepare standard templates for staff letters and communication packs.
• Support HR with preparation of meeting minutes, schedules, and document tracking.

Requirements

Qualifications

• Diploma or Degree in Human Resources, Communications, Business Administration, or related field.
• Strong English writing skills with the ability to simplify complex information.