Role:
•   We are seeking a self-motivated, responsible, and delivery-focused Applications Manager to lead complex, cross-functional projects across the Information Systems (IS) domain.
•   You will oversee end-to-end application development , lead hybrid Agile/Waterfall programs, manage internal and external stakeholders, and ensure governance adherence across all phases of the project lifecycle. The ideal candidate demonstrates ownership, urgency, and executive communication skills, and thrives in a matrixed environment that blends IT, business, and vendor collaboration.

Responsibilities:
•   Drive end-to-end delivery of application development projects across IS functions including CRM, billing, enterprise applications, API integrations, and cloud infrastructure.
•   Lead cross-functional teams including engineering, QA, security, architecture, and business stakeholders.
•   Collaborate with Product Owners, Technical Leads, and PMO to define project scope, timeline, and deliverables.
•   Provide coaching, mentoring, and career development support to team members.
•   Conduct performance reviews, set objectives, and ensure continuous skill development.
•   Build a culture of collaboration, accountability, and continuous improvement.
•   Support resource planning, workload balancing, and professional growth opportunities
•   Monitor key metrics (velocity, burndown, test coverage, UAT readiness) and act on deviations proactively.
•   Manage budget tracking, SOW processing, milestone billing, and vendor onboarding.
•   Facilitate executive reporting, steering committee updates, and stakeholder escalations.
•   Drive continuous improvement by conducting post-implementation reviews (PIRs) and applying lessons learned.
•   Ensure compliance with change management, information security, and audit frameworks.

Required Skills:
•   6+ years of hands-on application management experience, with at least 3 years in senior or program-level roles.
•   Proven track record delivering complex IT or IS transformation projects in telecom, finance, or enterprise domains.
•   Hands-on experience with Agile, Waterfall, and Hybrid delivery models in parallel.
•   Strong knowledge of SDLC, UAT, test planning, production readiness, and DevOps-aligned workflows.
•   Demonstrated ability to manage multiple concurrent projects, with strong stakeholder and vendor management skills.