We are seeking a highly motivated and versatile Career and Job Placement Officer cum Operations Executive/Manager to play a dual role in our educational institute. This pivotal position focuses on maximizing job placement success for our learners in relevant industries while also providing essential operational and administrative support for our training programs. The ideal candidate will be a proactive, organized, and excellent communicator, capable of managing multiple priorities effectively in a fast-paced environment.

Key Responsibilities

A. Career & Job Placement (60%)

The primary focus is to achieve high placement rates for our graduates by:

• Industry Liaison: Build, maintain, and strengthen relationships with industry partners and employers to identify relevant job opportunities for learners.
• Learner Placement: Facilitate the job placement process for graduates, including career counselling, resume reviews, interview preparation workshops, and managing a robust placement tracking system.
• Recruitment Events: Assist in planning, coordinating, and executing recruitment and career events (e.g., job fairs, networking sessions) specifically for our SCTP (SkillsFuture Career Transition Programme) graduates in partnership with Institutes of Higher Learning (IHLs).

B. Operations & Trainer Management (40%)

Provide essential administrative and logistical support to ensure the smooth operation of our training programs:

• Adjunct Trainer Management: Manage a roster of adjunct trainers, which includes handling logistics for onboarding, contract renewal, administrative support, and serving as a primary point of contact.
• Trainer Deployment Support: Assist in the smooth deployment and scheduling of trainers for courses conducted at various IHLs, ensuring all logistical and regulatory requirements are met.
• Course Follow-ups: Actively assist in follow-ups on course-related matters, including communicating with trainers, learners, and partners regarding schedules, materials, feedback, and necessary documentation.
• Administrative Support: Support the team with general administrative tasks, procurement of training materials, and maintenance of operational records.

Required Qualifications & Competencies

• Education: Diploma or Bachelor's degree in Human Resources, Business Administration, Education, or a related field.
• Experience:
• Minimum 2-3 years of relevant experience in career services, recruitment, HR operations, or training administration, preferably within the education sector.
• Proven track record in building and maintaining professional relationships with corporate partners.
• Skills:
• Excellent communication and interpersonal skills (written and verbal) to engage effectively with learners, employers, and trainers.
• Strong organizational skills with meticulous attention to detail and the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with a CRM or Learner Management System (LMS) is a plus.
• Attributes:
• Proactive and resourceful with a problem-solving mindset.
• Ability to work independently as well as collaboratively within a team.
• Passion for helping individuals achieve their career goals.

Other Duties

• Any other projects or duties as assigned by the Senior Management Team (SMI management) to support the overall strategic goals of the institute.