CAPPS SOLUTIONS is a ISO27001:2022 certified (by TUVSUD) Singapore company, incorporated in 2011, with its resources based in Singapore We specialize in web and mobile applications for the Engineering, Building & Construction and Field Servicing & Maintenance industries.

Our suite of proven enterprise software solutions helps clients streamline operations acrosss key business functions. Automate all HR Functions covering the Employee Lifecycle at PayAdvisorMobile® HRIS. Find out more at www.payadvisormobile.com.

To lead the industry and enable cross-solution growth, we've also integrated and complementary tools:

• Safety & Quality Management: Ensure compliance with Singapore's strict regulations.
• Field Asset Management: Track and secure high-value equipment to prevent costly losses.

(Explore more at www.insightqse.com and www.insightservicing.com )

Key Responsibilities:

• Learn and master our enterprise software solution offerings quickly and be able to clearly articulate their value to potential clients.
• Support the business development team in software solution overviews and demonstrations through video conference meetings, in-person meetings and webinars.
• Conduct training sessions and workshops for clients.
• Engage with clients via various communication platforms to provide support and guidance.
• Provide account management and solution support to existing clients.
• Conduct surveys to gather market insights and customer feedback.
• Research on targeted markets and industries, identify key stakeholders and generate interest via outreach efforts in the form of targeted calls, email campaigns, digital/social media and LinkedIn connections.
• Deliver presentations and product overviews through webinars, social media platforms in-person conferences or forums.
• Participate in testing and provide feedback for software enhancement roadmap.

What you will need in this position:

• 1+ year of software support, client management with some relevant experience in sales support and marketing.
• Relevant experience in software support and training will be an advantage.
• Confident in presenting and training of software solutions in a supporting role.
• Positive attitude and demonstrated ability to work and connect with people.
• Fluent and articulate in phone and email communications.
• Strong oral and written English communication skills along with excellent listening skills.
• Fresh graduates are welcome.

What's in It for You

• Industry-Specific Advantage. Join a niche, recession-resilient sector with limited competition and growing demand.
• Clear Growth Path. Progress into business development or product specialist roles. At the very least, you'll become highly proficient in HR tech-an area at the top of the HR value chain.
• Make a Real Impact.You'll have a voice in shaping solutions that serve multi-million-dollar companies-creating sustainable career growth for yourself.

"You are not one of many - you are a unique valued contributor who grows with the company."