Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:

• Carry out daily maintenance of static data including customer profiles, pricing, commissions, trade conditions and system parameters for core trade systems.
• Ensure compliance with statutory rules and internal policies, standards, and guidelines.
• Compile monthly performance reports to track achievement of Service Level Agreements.
• Support the development of IMEX text skeletons for both BAU change requests and projects.
• Review and update Standard Operating Procedures annually or when there are major changes in processes and systems.
• Support risk and control activities such as Quality Assurance Review as well as Risk and Control Self-Assessment.
• Support audit projects that System Administration is in scope.
• Join hands with regional teams to write up and review user stories for system enhancements to streamline the operational processes of System Administration.
• Support project rollout activities such as user acceptance test, regression test and live verification from the perspective of System Administration.

Requirements:

• University degree in Operations Management, Business Management, Information Systems, or relevant disciplines.
• Minimum 3 years of experience in banking operations or relevant experience, preferably with knowledge on trade systems.
• Ability to plan day-to-day operational activities and propose solutions to operational problems.
• Passionate to be a change agent within the team.
• Good interpersonal and communication skills to build and maintain rapport with stakeholders.
• Good teamwork and collaborative skills to work with peers and regional teams.
• Good awareness of operational risk.

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you.