Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

We are seeking a seasoned and hands-on CloudOps Lead to join our Cloud Center of Excellence (CCoE). This role is critical in managing the operations and automation of our multi-cloud environments across AWS and Oracle Cloud Infrastructure (OCI). The ideal candidate is a proven people leader with deep technical expertise in cloud operations, automation, infrastructure-as-code (IaC), containers, and CI/CD pipelines using GitLab.

Key Responsibilities

• Lead and mentor the CloudOps team to ensure high availability, reliability, security, and performance of cloud environments.

• Manage and operate infrastructure on AWS and OCI, supporting critical applications and services.

• Design and implement cloud infrastructure using Infrastructure-as-Code (IaC) tools such as CloudFormation and Terraform, and automate configuration and provisioning tasks using Ansible, PowerShell, and Bash scripts.

• Own the CI/CD pipelines using GitLab, enabling automated build, test, deployment, and infrastructure changes.

• Administer and support containerized workloads, including ECS (Elastic Container Service) and other container solutions.

• Establish best practices for monitoring, logging, backup, patch management, and disaster recovery across cloud environments.

• Collaborate with architecture, security, and application teams to deliver secure and reliable cloud solutions.

• Drive automation and self-healing capabilities to reduce manual intervention and improve operational efficiency.

• Ensure compliance with cloud security policies, governance, and regulatory standards (e.g., MAS TRM, JSOX).

• Provide leadership during incidents, perform RCA, and implement preventive measures.

• Monitor cloud usage and optimize cost across AWS and OCI.

Required Qualifications

• 12+ years of IT experience, with at least 5 years leading CloudOps or infrastructure teams.

• Proven hands-on experience in AWS and Oracle Cloud Infrastructure.

• Proficiency in GitLab CI/CD, including pipeline creation and automation for cloud resources and applications.

• Strong scripting and automation skills using CloudFormation, Terraform, Ansible, PowerShell, and Bash.

• Solid understanding of ECS and container-based deployments, orchestration, and lifecycle management.

• Deep knowledge of cloud operations including IAM, VPC, security groups, monitoring, logging, scaling, and backups.

• Experience supporting production-grade systems, with a focus on reliability and performance.

• Excellent communication and leadership skills.

Certifications (Required/Preferred)

• AWS Certified Solutions Architect - Associate or Professional (Required)

• OCI certifications (Preferred)

• CI/CD and container-related certifications (e.g., Docker, Kubernetes) are a plus

Preferred Experience

• Experience in regulated environments with compliance obligations (e.g., JSOX, MAS TRM).

• Experience participating in cloud migration and disaster recovery exercises.

• Familiarity with observability tools like CloudWatch, Grafana, or OCI Monitoring.