At Aleph, we design human experiences by asking the right questions. Here, you'd find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We're seeking a well-rounded delivery associate who can straddle project coordination, business analysis, and light account management-especially in agency-style environments where creative, tech, and client teams work hand-in-hand. The ideal candidate is not expected to be deeply technical but should be confident navigating digital delivery processes, handling stakeholder alignment, managing structured documentation, and supporting multidisciplinary teams across design, UX, and development.

This role is well-suited for someone with experience in experience-led delivery environments-such as digital studios, consulting firms, or creative tech agencies-where web and mobile products are built

with close collaboration between design and tech teams. You'll have exposure across the entire product lifecycle, from client requirement gathering to wireframe reviews, QA coordination, and delivery rollout.

You'll be part of cross-functional squads that bring together design, development, content, and strategy tracks. This position offers the opportunity to deepen your skills across delivery, communication, and structured product thinking, especially in projects that sit at the intersection of design, technology, and business needs.

Key Responsibilities

• Work closely with design, tech, and strategy teams to drive day-to-day delivery across web, mobile, and UI/UX-heavy projects.
• Act as a key coordination point for internal teams and external stakeholders to ensure clarity of scope, timelines, and outcomes.
• Maintain structured project documentation including meeting notes, delivery trackers, user stories, and business requirements.
• Translate business goals into delivery-ready tickets using tools like Jira and Confluence-ensuring clarity for developers and designers alike.
• Coordinate across internal workstreams (e.g., UI/UX, content, tech, tagging) to manage dependencies and keep delivery on track.
• Serve as the client-facing liaison on smaller projects-facilitating feedback loops, capturing evolving needs, and supporting scope alignment.
• Support sprint planning, backlog grooming, and QA/UAT cycles through proactive follow-ups and structured reporting.
• Review wireframes, design outputs, and tech handovers for completeness, feasibility, and alignment with business requirements.

Prerequisites

• Relevant experience for 5-8 years.
• Experience working in consulting studios, creative tech environments and/or digital agencies, delivering digital platforms, mobile apps, or UX-led projects.
• Confidence working in client-facing roles-gathering business requirements, tracking feedback, and maintaining ongoing communication.
• Familiarity with Agile workflows-writing user stories, managing backlogs, tracking velocity, and participating in sprint ceremonies.
• Working knowledge of UI/UX or experience design processes, and how these link to development and QA efforts.
• Ability to manage multiple small-to-mid-sized projects, with structured follow-through and attention to delivery health.
• Exposure to account coordination-e.g., managing scopes, timelines, or budgets for smaller client tracks.
• Conceptual understanding of MarTech tools like GA4, GTM, or Adobe Target (delivery context only).
• Awareness of digital development practices-handoffs, QA feedback loops, or basic DevOps rhythms (no need for deep technical knowledge).
• Prior experience working across design ops, content-heavy, or CMS-driven site projects.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at careers.sg@aleph-labs.com.

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.