Business Analyst

12 months renewable contract

• \tManage the business requirements and functional solution aspects of the project.

• \tAnalyse the stakeholders' needs to identify improvement opportunities.

• \tDesign and implement solutions (e.g. process optimization, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.

• \tWork with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.

Perform business analysis:

Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.

Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

Elicitation: Explore, identify, and document business needs

• \tRequirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.

• \tSolution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• \tManage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

• \tPrepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.

• \tLead and perform system validation activities and user acceptance tests.

• \tReview performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.

• \tAssists with the documentation of technical design, specification, and technical solution.

Maintains document repositories used by project teams and assists with project documentation as needed.

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